Service provider: GreenShield Canada
Customer service
: 1-888-711-1119

Benefit Booklet

Your Greenshield Account

Greenshield Online Account Instructions (PDF)

Greenshield Online Account Instructions (Video)

Additional Links (Opt-in Platform, Insurance Card..)

The coverage period is from September 1 to August 31.

However, claims can only be submitted as of the end of October.

The GreenShield health and dental insurance plan includes coverage for professional health services, prescription drugs, dental care, eye examinations and glasses and travel insurance. This plan is provided to the GSAÉD’s membership through the Canadian Federation of Students’ National Student Health Network. Through negotiations with Canada’s only not-for-profit insurance provider, Greenshield, the Canadian Federation of Students offers the most comprehensive set of benefits available through a campus health plan.

All full-time students starting in September are automatically covered under the plan. Part-time students and those starting in January can opt-in. Students can also pay a supplemental premium to cover their spouse or family.

If you wish to opt out of the health and/or dental insurance plan, the only way to do so is via your uoZone account. From there, click on Finances and jobs, choose Opt-out and provide the information requested by the insurance company. You must apply to opt out every school year that you do not want insurance coverage through the GSAÉD. You have to enter information regarding your comparable coverage with another insurance plan. A confirmation will be sent to you and a credit will be applied automatically to your uOttawa student account. Please note that the provincially administered health plans (OHIP, QHIP, and UHIP) do not constitute comparable coverage for the purposes of deregistration from the Greenshield group insurance offered by the GSAÉD.

Please note that if you receive a 100% financial credit from the University because you submitted your thesis or withdrew from all your courses before the Fall deadline to do so (September 28), you will also receive a refund for the insurance plan and will no longer be covered by it. This does not apply to the Winter session. Note, too, that while undergraduate students at the University of Ottawa are also covered by Greenshield Canada, they are covered under a different insurance policy. Graduate students should be sure that they are using the policy number 23785 and identification number starting with GSA.

For students who reside in Québec, please note these informations:

Q – Can I have both insurances; RAMQ and GSAÉD (Greenshield Insurance)?

A- Yes, but the RAMQ insurance is the primary insurance, and the Green Shield Canada insurance is the secondary.  Therefore, all reimbursement requests must first be sent to RAMQ, and then sent to Green Shield Canada.

Q – May I opt out of my RAMQ medication insurance coverage?

A – The Quebec government does not consider the Graduate Student Association of the University of Ottawa to be a “professional organization”, therefore, they do not allow students who reside in Quebec to opt out of the RAMQ medication insurance.

Please note that you do have the option of opting out of the GSAÉD Health coverage at the beginning of the fall semester.  However, be advised that if you do so, you will lose the other coverage offered under the GSAÉD health plan such as paramedical services, vision care and travel insurance


Travel Insurance

A summary of your travel insurance benefits can be found in the Travel Insurance Booklet. Here is your Travel Insurance Card.

For assistance with a travel insurance claim, for coverage inquiries, or for travel confirmation letters, please contact Global Excel Management Inc., the company appointed by the Insurer to provide medical assistance and claims services under the policy, directly at toll free 1.866.870.1898 or 819.566.1898.

Note that the Graduate Students Association is not able to sign a document for proof of travel insurance. To obtain such a letter, you may contact the insurance brokerage at least two weeks before you require it by writing to

To extend your coverage beyond the coverage period shown below, please contact RSA Travel Insurance Inc. at toll free 1.877.562.5412 or 819.562.5412.

While travelling, please ensure to carry the Medical Assistance card provided to you on the RSA Travel Insurance Inc.’s website.



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